DevDrop 31: Configuring your Genesys Cloud Function скачать в хорошем качестве

DevDrop 31: Configuring your Genesys Cloud Function

This video is the second in a series about Genesys Cloud Functions. It focuses on setting up Genesys Cloud and configuring the necessary permissions and integrations to use these functions. The video begins by explaining how to set up permissions in Genesys Cloud. To use Genesys Cloud Functions, you need to have the "Integrations Action Function" role assigned to your user account. This role gives you the necessary permissions to create and manage integrations and data actions, which are essential components of Genesys Cloud Functions. Next, the video explains how to set up an integration. An integration is essentially a container for credentials that will be passed to your function. These credentials can include sensitive information such as API keys and certificates. To set up an integration, you'll need to provide a name for it and then add credential fields for the values that you want to pass to your function. In the example, credential fields called "example password" and "example certificate base 64" are created to store a password and a certificate, respectively. Once the integration is set up, you can create a data action. A data action is the component that actually executes your function. It defines the inputs and outputs of your function, as well as how data from the integration credentials will be mapped to the function's input parameters. The video demonstrates how to import a pre-built data action and then configure it to use the credentials from the integration that was created earlier. The video concludes by explaining that the next video in the series will cover how to write and test a Genesys Cloud Function locally, and then how to upload it to Genesys Cloud. *Key takeaways:* Genesys Cloud Functions allow you to execute custom code within Genesys Cloud. To use Genesys Cloud Functions, you need to set up the necessary permissions, integrations, and data actions. Credentials, such as API keys and certificates, can be securely stored in integrations and passed to your functions. Data actions define the inputs and outputs of your functions, and how data from the integration credentials will be mapped to your function's input parameters. Please note that since the release of this video, serverless version 4 was released. This version of serverless now requires you to have aws credentials and a license if you are a larger customer. Please watch monitor this blog post: (https://developer.genesys.cloud/blog/...) as we will be updating it to provide additional information on how to deploy without serverless. For questions or concerns with this video please post to the Genesys Cloud Developer Forum: https://developer.mypurecloud.com/forum/