The Customer-Centric Insurer | Fireside Chat on Building Exceptional Insurance Experiences скачать в хорошем качестве

The Customer-Centric Insurer | Fireside Chat on Building Exceptional Insurance Experiences

What does it take to become a truly customer-centric insurer in a world where expectations shift faster than policy cycles? In this Fireside Chat, Ketan Mankikar (Head & VP – Marketing & PR, Zuno General Insurance) and Neha Plasterwala (Head of Marketing & Communications, Lockton India) join Narendra Ganpule (Partner & National Leader, Financial Services Advisory, Grant Thornton Bharat LLP) to decode how insurers can design experiences that feel seamless, responsive, and genuinely human. From digital journeys to trust-building communication and experience-first product design, this conversation dives into the strategies powering next-gen customer engagement in insurance. #FEInsuranceSummit2025 #feb2b #b2bevents #b2b #feconnect #financialexpress #insurance Subscribe to FE Connect: https://bit.ly/3roSDZt FE Connect, the flagship events platform of FinancialExpress.com, brings together India’s top voices in business, policy, and innovation. Backed by The Financial Express legacy, it curates impactful experiences—CEO roundtables, summits, and showcases—that spark ideas and collaborations. Covering BFSI, healthcare, tech, energy, and sustainability, FE Connect builds communities and drives conversations that shape India’s future. Subscribe for exclusive event highlights, expert insights, and conversations that matter. Connect with us: Website: https://www.financialexpress.com/even... Facebook:   / connectwithfe   Twitter: https://x.com/FE_Connect Linkedin:   / fe-connect   Instagram: https://www.instagram.com/feconnect_/...