How Claudio Reinvented Product Ownership at Bukit Vista: From Daily Ops to Systemic Legacy скачать в хорошем качестве

How Claudio Reinvented Product Ownership at Bukit Vista: From Daily Ops to Systemic Legacy

Claudio Fabian, Product Owner Intern at Bukit Vista, shares a rich and structured story of product development leadership. In this final internship presentation, Claudio walks us through operational rigor, user-centered innovation, and his legacy projects that continue to shape Bukit Vista's tech stack. From reimagining the guest portal booking flow to streamlining developer-user workflows through RDD enhancements, Claudio’s impact reflects deep ownership, data-backed decisions, and thoughtful execution. 🔍 Highlights: Daily standups, Trello workflows & sprint management Guest Portal service automation WiFiGo, MySets Messaging, and Listing UX improvements RDD framework and user story enhancements Key learnings in stakeholder management and decision-making 🎯 Ideal for: Product owners and designers Tech team leads in startups UX designers and system thinkers Interns curious about high-leverage roles 0:00 Welcome & Intro by Moderator 0:45 Meet Claudio & Overview of Internship Focus 2:00 Daily Operations: Sync Ups, Backlog Review, Calendar Use 4:30 Stakeholder Meetings & Discord Communication 6:00 Metrics-Driven Product Decisions via Data Vista 7:45 Project 1: Guest Portal Booking Flow Redesign 10:30 Slack Notification Integration for Guest Services 12:00 Project 2: Bigger UX Rebranding & Messaging System (MySets) 14:00 Listing Filter, OCR UI, and Same-Day Check-in Improvements 16:00 Guest Journey Redesign with Messaging Shortcuts 17:30 WiFiGo Adoption Growth & PDF Alignment Framework 19:00 RDD Enhancement: From Problem Alignment to Development Plans 21:30 Core Values in Action: Fail Fast, Be the Hero, Never Settle 23:00 Key Skills Gained: Time, Communication, Leadership & More