The Care Partner's Guide for Support at Home Care Management Activities скачать в хорошем качестве

The Care Partner's Guide for Support at Home Care Management Activities

Understanding exactly the care manager role, and what is and isn’t a care management activity is really important under Support at Home, the new home care program, especially when it comes to claiming activities against a person’s funding. Many care partners are finding this part of the new program confusing, particularly when everyday tasks like phone calls, follow-ups, rostering, and documentation start to blur together. In this video, we unpack the care partner role in plain English and walk through what actually counts as care management, what doesn’t, and why the distinction matters. Using examples, we explain how care management activities should directly support a participant’s needs, goals, safety and decision-making and why general administration tasks, like rostering or staff replacements, are treated differently. If you’re a care partner, coordinator or manager wanting to feel more confident about your role, your documentation, and your claiming under Support at Home, this video will give you some guidance. As always you should refer to source documents. This includes the Support at Home Program Manual which you can find on the Department of Health, Disability and Ageing website. https://www.health.gov.au/resources/p... And if you want more tailored support or resources reach out to us at CDCS via our communication channels. We have updated resources including policies, procedures and a range of easy read ‘how to’ guides related to the reforms added to our already extensive resource hub – the Total Quality Package (TQP), see the CDCS website for more information. CDCS.com.au