AI-Powered Salesforce Solutions for Enterprise Customers | Webinar Replay скачать в хорошем качестве

AI-Powered Salesforce Solutions for Enterprise Customers | Webinar Replay

Salesforce is redefining how enterprises power their Marketing, Sales, and Support ecosystems through AI and automation. In this webinar hosted by BairesDev, our panel of experts from Honda, iOPEX, and Rakuten share real-world insights on how leading organizations are: -Unifying enterprise data with Salesforce Data Cloud and Agentforce -Redefining ROI around adoption, alignment, and impact -Using agentic AI to personalize and automate customer experiences -Accelerating intelligent transformation across teams and systems 00:00 Intro 00:08 Welcome by Bob Leibholz 00:36 AI and automation across Salesforce’s ecosystem 01:23 Panelist introductions 01:31 Anu Varmani (Honda) introduction 02:33 Jeanniey Walden (Rakuten) introduction 03:57 Vikas Kumar (iOPEX) introduction 04:45 AI refining brand’s emotional connection 08:54 Data in AI initiatives 14:01 Taking POCs to enterprise-scaled solutions 18:23 AI changing what success looks like in Sales & Marketing 21:16 Closing the gap between insight and action 24:25 Best practices on measuring ROI & defining success 44:08 Product announcements and initiatives at Dreamforce 51:07 Parting thoughts 52:46 Q&A 58:09 Closing remarks & thank you