Crisis Management and Crisis Communications Knowing The Difference скачать в хорошем качестве

Crisis Management and Crisis Communications Knowing The Difference

In this video, Sola emphasizes the point that Crisis management is different from Crisis Communications. Crisis is managed through action and communications. Communications supports the management of crisis but crisis management is not only about communications. It is important for every business and organization to have a process in place for recognizing and managing a crisis. Crisis management requires the existence of a governance framework, appointment of a Crisis management team - that is trained and able to step in when required. The MD or business owner needs to head the CMT and the communications team will be a part of the team deliberating on how to resolve the crisis.