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Tony Roy was leading international operations for a global tech giant when he made a bold decision: leave it all behind to build tools for single-location restaurants. Today, as the Co-founder and COO of Popmenu, Tony’s helped more than 10,000 independent operators grow smarter, simplify their systems, and save hundreds of hours a year through automation and AI. In this episode, Tony and Andy go deep on what makes great restaurant technology and why most companies get it wrong. They break down: • Why empathy beats enterprise when building for operators • The most overlooked challenges small teams face when adopting tech • How automation and AI can actually make restaurants more human • The real reason restaurants churn from tech platforms • What separates restaurants that are thriving from those struggling to keep up It’s a masterclass in clarity, empathy, and execution… and a roadmap for the next decade of restaurant innovation. 🎧 Listen to the full episode of Restaurant Reset wherever you get your podcasts. Restaurant Reset is brought to you by Genius™ from Global Payments, the the restaurant point of sale system that can power orders, payments and services in any type of food and beverage setting. Learn more: https://www.globalpayments.com/genius