AI in Zoho CRM – Part 2: Email and Call Management скачать в хорошем качестве

AI in Zoho CRM – Part 2: Email and Call Management

Zoho CRM leverages Artificial Intelligence (AI) to improve decision-making across different areas of your business, from engaging customers to their overall journey. With its AI-driven assistant, Zia, Zoho CRM offers a wide array of functionalities to elevate your business processes, including generative AI, sales predictions, recommendations, automation, and more. This series is a deep dive into Zoho CRM's extensive AI capabilities for enhanced business efficiency, so you can focus on actual selling. In this second session, we'll cover how AI in Zoho CRM helps you with email and call management. CHAPTERS: 00:07 – Introduction 01:26 – The Importance of Smarter Communication 02:38 – Setup 04:04 – Zia Email Intelligence 04:58 – Email Sentiment & Emotion Analysis 07:30 – Email Intent & Custom Intents 11:35 – Activity Extraction 12:10 – Email Summarization 13:18 – Subject Line Suggestions & Email Creation 14:34 – Email Translation 17:15 – Zia Call Intelligence 17:37 – Call Transcription 23:45 – Feature Availability To know more about what's in store for you in this series and to catch on recordings of previous parts, visit: https://www.zohodevelopercommunity.co... AI in Zoho CRM – Feature availability: https://sheet.zohopublic.com/sheet/pu... For more such events, visit: https://community.zoho.com/developer/... If you're not part of the Zoho Community and would like to network with others and benefit from all that the community has to offer, visit our platform mentioned below. Sign in using your existing Zoho credentials or create a new account through the Sign Up form. https://www.zohocommunity.com/ Drop an email at developer(hyphen)community(at)zohocorp(dot)com for more information. 👇 SUBSCRIBE👇 ️ ♦️ YouTube -    / zoho   ️ ♦️ LinkedIn -   / zoho-community   ️ ♦️ Twitter -   / zohocommunity   ️ ♦️ Facebook -   / zohocommunity