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…and then chose the wrong one. Alli’s with the wild story of losing her job to layoffs, picking herself up off the ground quickly, then crushing her job search so hard she had the unique challenge of choosing between seven offers. Discovering she did not fit in the organization she chose, she then landed a new role that aligned perfectly with what matters most: culture fit and shared commitment to the patient journey. For anyone who has lost their job or is feeling stuck, here’s how to find a practice that is truly right for you. Learn more about Camp Plastic Surgery and Aesthetics https://www.campplasticsurgery.com/ GUEST Allison Petriella Patient Care Coordinator at Steven Camp, MD Plastic Surgery and Aesthetics Alli is a results-driven sales professional and consultant with 12+ years of experience helping healthcare and aesthetics practices grow through technology, strategy, and process optimization. She specializes in guiding practices to overcome operational challenges and maximize growth by leveraging cutting-edge software solutions and streamlining patient care. Alli recently moved back inside of the practice as a Patient Care Coordinator to partner with patients on their surgical journey and restructure the patient intake process. Connect with Alli on LinkedIn / allison-petriella-6b04b4a6 SHE DID WHAT? Got a wild customer service story or a sticky patient situation to share? If your tale makes it into our "She did what?" segment, we'll send a thank you gift you'll actually love. Promise, no cheap swag here. Send us a message or voicemail at http://practicelandpodcast.com/ SUBSCRIBE Are you one of us? Subscribe for new episode notifications and more at http://practicelandpodcast.com/ HOSTS Blake Lucas, Senior Director of Customer Experience at PatientFi Blake oversees a dedicated team responsible for managing patient and provider inquiries, troubleshooting technical issues, and handling any unexpected challenges that come their way. With a strong focus on delivering exceptional service, he ensures that both patients and providers receive the support they need for a seamless experience. Learn more about PatientFi https://patientfi.com/ Andrea Watkins, VP of Practice Growth at Studio III Marketing Andrea Watkins, Vice President of Practice Growth at Studio 3, coaches plastic surgery and aesthetics teams on patient acquisition, lead management, and practice efficiency to drive measurable growth. Formerly COO of a multi-million-dollar practice that nearly tripled revenue under her leadership, she now partners with over 100 practices nationwide—helping them capture and analyze data, streamline consultations and booking, and align staff training with business goals. With a directive yet approachable, non-salesy style, Andrea turns data into action, empowering practices to boost conversions, maximize marketing, and elevate the patient experience in a competitive market. Learn more about Studio III Marketing, https://www.studio3marketing.com/ and LeadLoop CRM for plastic surgery practices and medical spas, https://www.leadloop.io/ Co-hosts: Andrea Watkins & Blake Lucas Producer: Eva Sheie @ The Axis Assistant Producers: Mary Ellen Clarkson & Hannah Burkhart Engineering: Cameron Laird Theme music: Full Time Job, Mindme Cover Art: Dan Childs Practiceland is a production of The Axis: https://www.theaxis.io/ Contents of this video: 00:00 Intro 01:00 Current role at Dr. Camp's office 02:00 Back to patient coordinator role after layoff 04:20 Deciding job priorities after getting laid off 07:40 Leaning on network and mentors 08:55 Researching potential places to work 10:19 Tailored resumes, cover letters and portfolios 13:28 Vibe checking practices 16:30 The value of networking in aesthetics 17:20 Following up and warm referrals 19:40 What employers look for in interview questions 26:10 Weird interview questions 27:40 Key questions from employers during interviews 30:30 Questions to ask an employer at the end of an interview 35:30 Offer evaluation tips 40:30 Lessons learned and advice 44:20 Takeaways and outro