Decreasing Physician Burden & Burnout in a FQHC by Promoting Team Based Care скачать в хорошем качестве

Decreasing Physician Burden & Burnout in a FQHC by Promoting Team Based Care

Presented by the Association of Clinicians for the Underserved on September 14, 2020. Medical assistant and medical scribe training programs can be an effective tool to reduce clinician burnout and and increase retention across the care team. Piedmont Health developed a structured, five-week medical assistant training program consisting of two weeks of academic coursework and three weeks of clinical preceptorship. The training program increased 3-, 6- and 12-month retention rates among medical assistants to 91%, 94%, 90% compared to 75%, 75% and 50%. Piedmont Health also developed a structured, three-week medical scribe training that consists of one-week of academic coursework and two-weeks of shadowing of a senior medical scribe. In addition to documentation, the program provided training on other tasks such as orders, referrals, patient outreach and tasks related to quality improvement or research projects. This session will provide an overview of the structure, cost and return of investment (ROI) of these in-house training programs. Want to be informed about other upcoming webinars from ACU? Join our mailing list: https://lp.constantcontactpages.com/s... Presenters: ▪ Jan Lee Santos, MD, MHA, MA, Clinical Services Trainer, Piedmont Health Learn more about ACU at https://www.clinicians.org.