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A virtual receptionist is a smart way for businesses to manage incoming calls without hiring a full-time employee. With a business phone system like Dialpad offers, a virtual receptionist automatically greets callers, provides menu options, and routes calls to the right person or department. It helps small businesses and large organizations alike deliver a professional caller experience every time. In this video, you’ll learn: 📞 What a virtual receptionist is and how it works 📞 The difference between a virtual receptionist and call routing 📞 The key benefits of using a virtual receptionist 📞 How to set one up for your own business using Dialpad’s platform A virtual receptionist can be especially useful across many industries: ⚖️ Law firms can route clients to the right attorney or department without missing a single call. 🏥 Healthcare providers can manage patient inquiries, appointment scheduling, and urgent calls efficiently. 🏠 Real estate agencies can ensure every client or prospect reaches the right agent quickly. 💻 IT and tech companies can handle customer support and sales inquiries through customized menu options. 🛍️ Retail and eCommerce businesses can automatically direct customers to product support or order status updates. Whether you run a small business or a multi-location enterprise, a virtual receptionist system improves customer satisfaction, saves time, and reduces staffing costs. It’s a simple way to make your communication more reliable and efficient. 👉 Learn more about Dialpad’s virtual receptionist: https://www.dialpad.com/features/virt... 00:00 Intro 00:18 What is a virtual receptionist 01:10: Virtual receptionist vs call routing 02:07 Benefits of virtual receptionists 03:12 How to set up a virtual receptionist