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In this 4:05 video, Seth Carpien and Misti Fragen discuss the tension between short-term sales pressure and the long-term value of relationship building in B2B growth. Seth explains how many successful sales leaders built their careers on trusted relationships, yet organizations often focus heavily on quarterly outcomes and hiring for immediate results. Misti adds that companies that prioritize authentic engagement and long-term relationships build stronger trust over time, creating communities of professionals who support each other and generate opportunities that extend far beyond a single transaction. “Culture is what ultimately determines whether trust becomes part of the strategy or whether it stays as a talking point. When leaders reinforce relationship-building through the organization's culture, people naturally approach customers and partners in a completely different way.” - Seth Carpien