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He Took a Huge Loan… What He Built Next Became a 5⭐ Trusted Hospital | Real Healthcare Business Truth Every entrepreneur talks about growth. Very few talk about ethics, patience, and process, especially in healthcare. In this powerful episode of the Mohit Mantra Podcast, we sit down with @Dr.DK_GUPTA to uncover the real, unfiltered journey of building a trusted hospital from scratch — starting with a massive loan and zero shortcuts. This episode breaks the myth that only corporate hospitals can be profitable and shows why a patient-first mindset isn’t emotional thinking, but smart business strategy. In this conversation, we explore: • How independent hospitals can scale sustainably • Why ethical medical decisions build long-term trust • How small “WOW” moments create lifelong patient loyalty • The role of systems, CRM, and digital presence in hospital growth • Medical inflation in India and the future of healthcare Whether you’re a doctor, hospital owner, medical student, or a service-based entrepreneur, this episode will change how you think about growth. ⏱️ TIMESTAMPS 00:01 – 01:19 | Introduction 01:19 – 02:03 | Welcome to Mohit Mantra 02:03 – 02:37 | Guest Introduction – Dr. Dharmendra Kumar Gupta 02:37 – 12:34 | Entrepreneurship Journey of Dr. Dharmendra Kumar Gupta 12:34 – 15:20 | How Quality Healthcare Drives Hospital Growth 15:20 – 16:03 | Myth: Only Corporate Hospitals Are Profitable 16:03 – 20:26 | Creating Exceptional Patient Experience & “WOW” Touchpoints 20:26 – 27:12 | Key Processes: How Patients Discover Hospitals 27:12 – 29:20 | What is CRM & How Hospitals Should Use It 29:20 – 38:13 | Why Surgeries Take Time: Medical Process Explained 38:13 – 39:25 | Role of Digital Marketing in Healthcare 39:25 – 41:41 | Misconception: Expensive Surgeries vs Early Patient Discharge 41:41 – 45:41 | Medical Inflation in India Explained 45:41 – 46:32 | Dr. Gupta’s Philosophy & Daily Entrepreneurial Habits 46:32 – 51:33 | 3 Practical Tips for Young Entrepreneurs 51:33 – 54:16 | Advice for the Current Generation of Entrepreneurs 54:16 – 55:19 | Closing Thoughts ⚠️ DISCLAIMER This podcast is for educational and informational purposes only. The views and strategies shared are based on personal professional experiences and do not constitute medical, legal, or financial advice. Please consult a qualified professional before making major healthcare or business decisions. 👤 ABOUT MOHIT BERIWALA Mohit Beriwala is a finance professional with nearly 20 years of experience in wealth management and investments, with a strong interest in how people build long-term, sustainable success. Through the Mohit Mantra Podcast, he chose to become a creator to have real conversations with professionals who believe in process, ethics, and clarity — beyond surface-level success stories. The intent is simple: to uncover the thinking, systems, and decisions that truly shape meaningful businesses and careers. Connect with Mohit Beriwala: 🔗 LinkedIn: / mohitberiwalacfa 🔗 Instagram: / mohitberiwala 🔗 YouTube: / @mohitberiwala 🔗 X / Twitter: https://x.com/MohitBeriwala @Dr.DK_GUPTA @FelixHospitalsScreen @FelixHospitalyt #HealthcareEntrepreneurship #HospitalBusiness #PatientFirst #EthicalHealthcare #HospitalGrowth #HealthcareIndia #DoctorEntrepreneur #MedicalMarketing #HospitalManagement #MohitMantraPodcast #HealthcareLeadership healthcare entrepreneurship hospital business model india how to grow a hospital patient experience strategy medical entrepreneurship 2026 hospital digital marketing ethical healthcare growth Dr. Dharmendra Kumar Gupta Mohit Mantra Podcast independent hospital management medical inflation india hospital CRM systems patient loyalty in healthcare healthcare leadership interview