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In this special 30th Anniversary episode of the EO Atlanta Podcast, Sarah sits down with Brad Stevens, Founder and CEO of Outsource Access. Brad shares his incredible journey from a "product fiasco" in the teeth-whitening industry to building a global offshore staffing powerhouse with over 500 employees. If you are a business owner feeling hit by a "growth ceiling," this episode is a masterclass in leadership transitions, implementing EOS (Entrepreneurial Operating System), and becoming an AI-first organization. Brad reveals his "Two-Question Exercise" that helps CEOs identify hundreds of hours of delegatable tasks to get their team back to their "highest and best use." Key topics discussed: How EO (Entrepreneurs' Organization) influences business pivots. The reality of leadership transitions (and why they take 12–18 months). Using AI to augment offshore staff and boost ROI. The "Two Questions" every CEO needs to ask their managers today. About Brad Stevens: Brad is a past President of EO Atlanta and a global speaker who has helped over 90 EO chapters understand the power of ethical, high-performing offshore teams. His company, Outsource Access, provides fully managed virtual staff integrated with documented processes. Timestamps 00:00 Introduction: EO Atlanta’s 30th Anniversary Celebration 01:02 The Pivot: From Teeth Whitening to Outsource Access 02:27 Leading Through Crisis: Being EO President During COVID 03:25 Scaling Challenges: Managing 500+ Global Employees 04:25 The 18-Month Rule: Navigating Leadership Transitions 05:49 The Two-Question Exercise: Identifying Business Constraints 08:15 Hiring the Top 1%: How to Integrate Offshore Staff 09:10 Becoming an AI-First Company: Augmenting Human Talent 10:53 Custom GPTs: Using AI for Role Creation and ROI 12:05 The Soul of the Business: Balancing Tech with Humanity #Outsourcing #OffshoreStaffing #BradStevens #EOAtlanta #BusinessScaling #AIinBusiness #EOS #Entrepreneurship #Delegation #LeadershipTransition #VirtualAssistant