Client Talk: Client feedback programmes - the way forward for professional services скачать в хорошем качестве

Client Talk: Client feedback programmes - the way forward for professional services

Claire Rason, the founder of Client Talk, will be going back to basics, looking at the role of client feedback programmes and showing how they are more relevant than ever. She covers: The objectives of client feedback programmes and how that impacts the way we gather data How understanding the art of listening can enhance client feedback programmes How we can have meaningful client interviews remotely and what conversations should we be having when everything is changing. Client Talk is a coaching powered consultancy, bringing together expert consultants and accredited coaches. We help individuals and teams be the best they can be, strengthening relationships inside of professional services firms, as well as the relationships firms have with their clients. Find out more at https://www.clienttalk.co.uk/.