Build a Culture Obsessed with Delivering World Class Experiences, with Inktel's Ricky Arriola скачать в хорошем качестве

Build a Culture Obsessed with Delivering World Class Experiences, with Inktel's Ricky Arriola

Summary: Chief Revolution Officer John DiJulius speaks withRicky Arriola, the founder and CEO of Inktel Holdings Corp, one of the country’s leading customer experience and business process outsourcing firms. Inktel provides outsourced customer experience solutions to Fortune 500companies, government agencies, educational institutions, and consumer brands.Its services include omnichannel contact center support, sales, order management, back-office processing, government BPO services, and fulfillment. The company has been repeatedly recognized as a Best Place to Work. Learn How Ricky became obsessed with building a world-class cx organization Why so many organizations trust Inktel with their customer experience How Inktel manages rapid growth without compromising its culture What the future of AI has in the contact center worldLinks This episode is sponsored by The Customer Experience Executive Academy.  Learn more here Links: Inktel:  www.inktel.com Ricky Arriola:    / rickyarriola   Ask John!  Submit your questions for John, to be aired on future episode:  tdg.click/ask Customer Experience Executive Academy: https://thedijuliusgroup.com/project/... The DiJulius Group Methdology: https://thedijuliusgroup.com/x-comman... Experience Revolution Membership:  https://thedijuliusgroup.com/membership/ Schedule a Complimentary Call with one of our advisors:  tdg.click/claudia Books:  https://thedijuliusgroup.com/shop/ Blogs on Above and Beyond Culture: https://thedijuliusgroup.com/category... Contacts:  Lindsey@thedijuliusgroup.com , Claudia@thedijuliusgroup.com Subscribe We talk about topics like this each week; be sure to subscribe wherever you listen to podcasts so you don't miss an episode.For more information about the John DiJulius and The DiJulius Group, visit: https://thedijuliusgroup.com/ John DiJulius is considered "The Authority" on customer experience. His keynote presentations have motivated and inspired audiences from Entrepreneurs Organization, YPO, Nestle and Marriott to Chick-Fil-A and many more. His real life stories are lessons long remembered by attendees. Learn more about John and how to book him for your next event at: https://johndijulius.com/ The DiJulius Group provides Customer Service content, education, consulting, and training, to ensure our clients become the brand their customers and employees cannot live without. If you want happy employees, happy customers and happy shareholders, connect with us: Facebook:   / thedijuliusgroup   LinkedIn:   / the-dijulius-group   customer experience, business process outsourcing, Inktel, Ricky Arriola, company culture, employee retention, AI in customer service, leadership, personal development #customerexperience #businessprocessoutsourcing #companyculture