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In this episode of the Easy Travels Podcast, roles are reversed as Coach Martin Mussy puts Chris in the hot seat for an honest conversation about communication at Nexion Travel Group. Together, they unpack what effective messaging really looks like in the travel industry and why clarity, consistency, and authenticity matter more than ever. Chapters 0:00 Welcome to Easy Travels 0:55 Roles Reversed: Getting to Know Chris 1:22 What a Communications Specialist Does at Nexion 2:47 Member Communications, Newsletters, and Travel Alerts 4:30 Finding the Right Career Path in Travel 6:15 Advice for Advisors Managing Their Own Communications 7:55 Authentic Voice, Blogging, and Content Consistency 10:20 What Messaging Works (and What Doesn’t) 12:10 AI in Communications: Tool or Threat? 14:20 Final Thoughts and Easy Travels Chris shares what it’s really like working in professional communications within a host agency, including how member-facing messaging, newsletters, alerts, and travel updates come together to support independent travel advisors across North America. The conversation explores: What a Communications Specialist does at a host agency How travel advisors can find and refine their authentic voice The role of newsletters, blogging, and content consistency What types of messaging perform best and what to avoid A thoughtful discussion on AI in communications and how advisors can use it as a tool, not a replacement This episode is especially valuable for travel advisors who wear multiple hats in their business and want practical, realistic guidance on communication, content, and consistency. Want to join the Nexion community? If you are a travel advisor looking for a host agency that supports your growth with education, community, and real business-building support, learn more about Nexion Travel Group: 🔗 https://nexion.com Subscribe to the Easy Travels Podcast for honest conversations about the travel industry, advisor success, and what happens behind the scenes at a host agency. Easy travels.