Easy Travels | Leading Through Change in the Travel Industry скачать в хорошем качестве

Easy Travels | Leading Through Change in the Travel Industry

Easy Travels is an original podcast from Nexion Travel Group. In this episode, Chris and Coach Martin are joined by Heather Kindred, Vice President of Partner Relations, Business Development & Education at Nexion, to talk about how the travel industry has evolved, what today’s travelers expect, and why we say “Easy Travels” instead of “safe travels.” Heather shares her career journey (cruise line to travel advisor to travel leader), what sets top-performing advisors apart, how to stand out with personalized service, and why relationship-building remains the biggest advantage travel advisors have. Chapters 0:00 Welcome to Easy Travels 0:23 Meet today’s guest: Heather Kindred (VP, Nexion Travel Group) 1:00 Heather’s travel career journey and why she loves training advisors 1:52 The origin of “Easy Travels” (and why “safe travels” isn’t the vibe) 3:47 How the travel industry has changed and what’s driving demand 5:47 Skills that separate top-performing travel advisors 9:23 Technology and AI: threat or opportunity? 11:42 How advisors can stand out with personalization (without burning out) 14:06 The relationship factor: trust, repeat business, and referrals 15:09 The extremely serious question: 10 duck-sized horses or 1 horse-sized duck? 16:09 Easy Travels to Heather (and to you) 16:23 How to share feedback and topic ideas Want to become a travel advisor with Nexion? If you’re exploring a career in travel, or you’re an experienced advisor looking for stronger support, tools, and community, learn more about joining Nexion Travel Group and what a host agency can do for your business. Contact/topic ideas Have a question for the show or an episode idea? Drop it in the comments or email communications@nexion.com If you enjoyed this episode, please like, subscribe, and share wherever you get your podcasts. Easy travels!