ServiceNow - How to set Incident Impact from a Configuration Item (Reference Field) in London скачать в хорошем качестве

ServiceNow - How to set Incident Impact from a Configuration Item (Reference Field) in London

Items demonstrated/discussed in this video: Navigated to Incident Form and displayed Impact and Configuration Item Fields on Incident Form. Navigated to cmdb_ci.config and displayed Dictionary Entry of custom u_ci_impact field. Displayed Choice List in Field Entry and navigated to sys_choice list. Illustrated how to use current choices to create new choices on a different table. IMPORTANT: Use Insert and Stay after changing table and element values (not mentioned in video). Navigated to incident.config and displayed the following onChange Client Script: function onChange(control, oldValue, newValue, isLoading, isTemplate) { if (isLoading || newValue === '') { return; } //Type appropriate comment here, and begin script below var ci=g_form.getReference('cmdb_ci'); var impact=ci.u_ci_impact; g_form.setValue('impact',impact); } Our Sponsor, Third Republic is looking for an ServiceNow HR Consultant in London and a ServiceNow GRC and SecOps Consultant in Europe. Contact Brad Potter for details. Demonstrated functionality on Incident Form. Drilled-into Configuration Item record and displayed u_ci_impact on the cmdb_ci form.