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In this comprehensive session by Workplace Safety and Prevention Services (WSPS), Laura Veldhuyzen discusses the critical topic of ergonomics within the retail sector, especially in preparation for the busy peak season. With a focus on musculoskeletal disorder (MSD) hazards, the session covers best practices for material handling, ladder safety, and struck-by risks. The presentation includes a rundown of the Ministry's ergonomics campaign for 2025-2026, detailed checklists for workplace safety, and insights into the challenges retailers face during high-demand periods. Veldhuyzen also introduces various WSPS resources and supports available to retailers, including walkthroughs and consulting services. Join us to ensure a safer and more efficient workplace during the bustling times ahead. 00:00 Introduction and Housekeeping 02:16 Session Interaction Guidelines 04:49 Goals and Overview of the Ergonomics Campaign 09:55 Ministry Visits and Ergonomics Focus 27:22 Peak Season Challenges in Retail 39:20 Product Receiving and Handling 41:35 Challenges of Unloading and Storing Products 44:50 Handling Items on Ladders 46:18 Housekeeping and Cart Management 50:45 Point of Sale and Customer Service 53:28 Introducing Safety Checklists 56:52 Manual Material Handling and Ladder Safety 58:19 Pedestrian Safety in Retail 59:15 Ergonomic Guidelines and Resources 01:08:46 Next Steps and Free Workshop Announcement 01:12:57 Consulting Services and Final Remarks