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Part of the Disagreeing Better Toolkit for Clinicians and Care Teams course, created by Julia Minson in collaboration with the Council of Medical Specialty Societies Download the participant worksheet here: https://acrobat.adobe.com/id/urn:aaid... To receive free CME Credit, complete the course on the CMSS Learning Center: https://learn.cmss.org/URL/Disagreein... Part 9: Conclusions and FAQs __________________________________________________________________________ The module reviews strategies for having constructive conversations when disagreeing, emphasizing clear goals, receptiveness, and the HERE framework (Hedging claims, Emphasizing agreement, Acknowledging perspectives, Reframing to positive). It highlights the importance of using vulnerable stories, practicing communication skills, and fostering receptiveness even with challenging individuals. Participant Instructions: Consider the disagreement you wrote down in the last module. Imagine the conversation with the patient you were disagreeing with. What was your goal during the conversation? Now think about your patient. Think of a single tool from this course and write down exactly when and how you will implement it this coming week. Funding Acknowledgement: ___________________________________________________________________________ The Specialty Societies Advancing Adult Immunization (SSAAI) program is supported by the Centers for Disease Control and Prevention of the U.S. Department of Health and Human Services (HHS) as part of a financial assistance award to the Council of Medical Specialty Societies (CMSS) totaling $42,175,407 with 100 percent funded by CDC/HHS. The contents are those of the authors and do not necessarily represent the official views of nor endorsement, by CDC/HHS or the U.S. Government.