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Dr. Jonathan T. Mall, psychologist turned AI entrepreneur, shares his journey from awkward teen to professional communicator. He reveals how our mental autopilot can lead to miscommunication, costing businesses millions and straining relationships. Mall introduces AI that simulates reader perspectives, changing how we can write and connect with written texts. Through touching personal stories and business examples, he demonstrates how AI-assisted empathy could transform marketing campaigns and our relationship with others. Mall advocates AI tools, but also invites the audience to re-consider quick judgements and start listening to people with empathic intent. This video was part of the digital TEDxNiendorf Event organized and produced by Jonathan Meier and Lennart Rugen on July 31, 2024. This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at https://www.ted.com/tedx