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IBM is on a mission to become the most productive company in the world, delivering $3.5 billion in increased efficiency in just two years. With a further billion now eyed for 2026, Avature CEO Dimitri Boylan sat down with IBM’s Jon Lester to discuss its HR team becoming “Client Zero” of the transition to a true enterprise-wide AI-human hybrid working model and what that means in practice for skills and the future of work. 00:05 - Intro 00:49 - IBM’s Productivity-Driven Transformation (“Client Zero”) 04:41 - How IBM Scales HR Change Globally 06:22 - Reinventing HR Service Delivery with AI 09:50 - HR + IT + Partners: Simplify Work and Enable AI 16:50 - From Assistants to GenAI Agents: Enterprise Guardrails, Context and Trust 23:41 - 2026 Roadmap: AI Ways of Working + Hybrid Skills for Humans and Agents 💡 Gain more insights on this episode: 🔔 Subscribe for more episodes: / @avaturechannel 📚 Additional content to consider: 🔵 AI Impact Report 2026: https://avature.ai/ebook/ai-impact-re... 🔵 Navigating AI Disruption and Opportunity in HR – A CHRO’s Guide to AI: https://avature.ai/ebook/navigating-a... 🔵 LinkedIn Newsletter - The Talent Shift: / the-talent-shift-7290329286580838401 🎧 Listen on your favorite platform: 🔹 Spotify: https://open.spotify.com/show/0vIIE1a... 🔹 Amazon Music: https://music.amazon.com/podcasts/366... 🔹 Apple Podcasts: https://podcasts.apple.com/us/podcast... 📢 Follow Avature for more insights: 🔹 LinkedIn: / avature 🔹 Facebook: / avature 🔹 X: / avature