Xccelerate 2026 || Turning Patient Experience into a Growth Engine скачать в хорошем качестве

Xccelerate 2026 || Turning Patient Experience into a Growth Engine

At #Xccelerate2026, we talked about patient experience in real terms: how to scale access, personalize engagement, and drive growth without adding headcount. Ash Tengshe (SVP Tech Infrastructure and Product Engineering, City of Hope), Chad Milam (Director of Digital Strategy & Experience, Vail Health), and Bill Citro (Senior Digital Strategy Analyst, Ortho Nebraska) came together for a practical conversation on turning patient experience from a cost center into a genuine growth engine. What they covered: • How organizations are scaling access and personalizing the patient journey without growing their teams • Digital strategies that drive meaningful engagement across diverse patient populations • Translating better patient experience into measurable growth — and proving the ROI No theory. No one-size-fits-all playbook. Just practitioners sharing what's actually moving the needle in patient experience today. Explore more about Xccelerate sessions here: https://innovaccer.com/xccelerate-ses... #healthcareinnovation #patientexperience #Xccelerate2026