Coach's Corner EP 13: Why Great Coaches Start with “Why” with Kirsten Penaloza скачать в хорошем качестве

Coach's Corner EP 13: Why Great Coaches Start with “Why” with Kirsten Penaloza

In our latest episode of Coach’s Corner, Dan McCann, CEO & CLO at SymTrain, is joined by Kirsten Penaloza, organizational consultant and leadership coach, to explore what truly separates good coaching from great coaching in today’s workplace. With over a decade of experience in customer experience and leadership, Kirsten shares how storytelling, self-awareness, and human-centered leadership create meaningful development, not just better performance metrics. Together, they discuss how professionals and leaders can break through plateaus, reconnect with purpose, and use data and AI as complementary tools rather than replacements for human connection in coaching. This conversation dives into: Why storytelling builds trust and accelerates growth How leaders can coach people through slumps, pivots, and career transitions The role of data and AI in modern coaching and performance development How technology can democratize learning while keeping the human at the center If you care about developing people, not just skills, this episode is for you.