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When UC Santa Barbara began its AI journey by implementing Ivy & Ocelot from Gravyty (formerly Ivy.ai), they deployed it first in just a handful of departments. Today, the university has rapidly scaled the platform across campus, supporting thousands of students while empowering staff to focus on higher-value work. In this webinar, UCSB will share how they expanded from pilot to enterprise adoption, highlight innovative use cases, and discuss lessons learned along the way. Attendees will also hear how Ivy & Ocelot is helping institutions across the Internet2 community deliver consistent, 24/7 support, reduce repetitive inquiries, and create connected campus experiences. By the end of this session, attendees will be able to: Apply proven strategies for expanding AI support from pilot projects to enterprise adoption. Identify practical use cases, both broad and niche, that can drive value for students and staff. Leverage lessons from UCSB to build stakeholder buy-in and accelerate adoption on their own campuses. Implement best practices for maximizing the impact of multiple bot deployments without increasing staff workload. Speakers: Tricia Rascon - Assistant Dean & Director, University of California, Santa Barbara Beth Griesbauer - SVP Sales & Partnerships, Gravyty Paul Dorney - CTO, Gravyty Slides: https://drive.google.com/file/d/1D6PG... Follow us on Social Media: Facebook: / internet2social Instagram: / internet2social LinkedIn: / internet2 YouTube: / @internet2video