Barriers to Communication: Single Shot C.B.S.E 2023- Important for board examination 2023 скачать в хорошем качестве

Barriers to Communication: Single Shot C.B.S.E 2023- Important for board examination 2023

This video is helpful for a student’s class XII-C.B.S.E (As a Sample Paper guidance, 2023 Board Examination, C.B.S.E 2023) to understand the "Barriers to Communication: Single Shot" as syllabus for board examination 2023 Business Studies (054). Semantic Barriers Semantic is the branch of linguistics, which deals with the meaning of words and sentences. Semantic barriers refer to problems and obstructions in the process of encoding and decoding of message into words or impressions. Such barriers arise because different words mean different things to different people. When two individuals attach different meanings to a word, a breakdown in communication can occur. For example, 'Profits' may mean efficiency and growth to management, whereas, to employees, it may suggest excess funds generated by paying inadequate wages and benefits. Some of the common forms of Semantic Barriers are: a) Badly Expressed Message-Lack of clarity and precision in a message makes it badly expressed. When language of message is vague, imprecise or there is use of wrong words or omission of needed words, then communication becomes ineffective as intended meaning is not conveyed. b) Symbols with different Meanings- The same word or symbol may carry different meanings to different people and convey different meanings under different circumstances. For example, if a manager says "This is the ideal (perfect) method", and subordinate interprets as "This is the idle (useless) method", then communication will be ineffective. c) Faulty Translations- Sometimes, messages are in a language (like English), which may not be clearly understandable to the receiver. In such cases, it becomes necessary to translate the message into known language (like Hindi). If the translator is not proficient in translation, it may act as barrier in communication. d) Unclarified Assumptions- If the sender does not clarify the assumptions about the message, then receiver may have different assumptions. For example, a boss may instruct his subordinate to "take care of guests". Boss could mean to require care of transport, food, accommodation of guest, whereas, subordinate may interpret that guest be taken to hotel with care. e) Technical Jargon- Many specialist experts make use of technical jargon (terminology) to communicate messages, which may not be understood by the receiver. It leads to poor communication. f) Body Language and Gesture Decoding- In addition to verbal communication, non-verbal or gestural communication is also effective means of communication. So, along with clear language, facial expressions, gestures and body movements should also correspond to the language. If verbal message does not match with body language, then the receiver may get confused and misunderstand the meaning. 2. Psychologicai" Barriers These barriers arise on account of the emotional or psychological status of the sender and receiver of the message. For example, a worried person cannot communicate properly and an angry receiver cannot understand the real meaning of message. Some of the Psychological Barriers are: a) Premature Evaluation- Some people have tendency to form a judgement before listening to the entire message. This is known as premature evaluation. This type of analysis distorts understanding and acts as a barrier to effective communication. Such premature evaluation may be due to prejudices against the communication. b) Lack of Attention- Inadequate attention to the message makes communication less effective and the message is likely to be misunderstood. Inattention may arise due to the preoccupied mind of receiver and the resultant non-listening of message. For example, a supervisor reports about the progress of work to his boss. But the boss is preoccupied with another work. Such lack of attention makes the communication process one-way and ineffective. c) Loss by Transmission and Poor Retention- When communication passes through various levels in the organization, it results in loss of or transmission of inaccurate information. Loss of information is more in case of oral communication. Poor retention is another problem. Usually folks cannot retain the knowledge for a protracted time if they're inattentive or not interested. d) Distrust- Lack of mutual trust between the sender and the receiver acts as a barrier to effective communication. When the parties do not believe each other, they cannot understand each other's message in its original sense. e) Gender Barriers- There are distinct differences between the speech patterns in a man and those in a woman. 3. Organisational Barriers In an organisation structure, communication has to pass through several levels. Hence, it may not reach in the same shape as it was sent by the sender. The factors related to organisation structure, authority relationships, rules and regulations may, sometimes, act as barriers to effective communication.