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What is the CSD Matrix?

"The research we made contradicts our early biases". That's a sentence I love to write in my research reports. But to make that happen before you jump into the research mode you need to pause. You need to pause to make a list of: what you know don't know suppose and tend towards (biases) For the first three elements in that list, the CSD Matrix by Luis Alt from Livework São Paulo is a great starting point as it helps you to map: Certainties Suppositions Doubts For more details about that specific method, check out this article by the lovely Anna Kaley from the Nielsen Norman Group https://www.nngroup.com/articles/csd-... Here are the chapters of this video: 00:00 Introduction 00:13 First tool: The CSD Matrix 00:53 Why the CSD Matrix is useful 01:22 How to make your CSD Matrix less overwhelming 02:07 Make your CSD Matrix even smarter with links 03:00 The CSD Matrix is a living document 03:20 Who created the CSD Matrix? 03:42 Second tool: listing your biases 03:59 Evaluate your synthesis by comparing it with your early list of biases