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Teams in Organizations

Organizations use a wide variety of different types of teams. The members of functional teams come from the same department or functional area. A team of marketing employees and a team of finance employees are examples of functional teams. Cross-functional teams have members from different departments or functional areas. This is one of the most common types of work teams. Problem-solving teams are teams established to solve problems and make improvements at work. The core strength of problem-solving teams is that because employees are the ones actually doing the work, they usually know the job best. Putting employees on teams responsible for solving problems puts this expertise to work. Self-directed teams set their own goals and pursue them in ways decided by the team. Team members are responsible for tasks typically reserved for team leaders or managers, including scheduling work and vacations, ordering supplies, and evaluating their performance. Venture teams are teams that operate semi-autonomously to create and develop new products (product development teams), processes (process design teams), or businesses (venture teams). Virtual teams are teams of geographically and/or organizationally dispersed coworkers who communicate using the Internet and other information technologies. Global teams have members from different countries. Global teams can be virtual or meet face-to-face. Virtual teams are becoming increasingly common in organizations. New forms of technology, coupled with pressures to reduce travel costs, make it easy for colleagues who are geographically dispersed to interact in ways that mirror face-to-face interactions.