Increasing UPSELL Revenues with CUSTOMER INTELLIGENCE Tools скачать в хорошем качестве

Increasing UPSELL Revenues with CUSTOMER INTELLIGENCE Tools

#CustomerIntelligence #Upselling #CustomerSuccess #csmpractice #ai #artificialintelligence Customer Intelligence tools help identify upsell opportunities and prioritize them based on each account’s historical data. By leveraging customer data in a sophisticated manner, companies can improve their upsell revenues using artificial intelligence that gets more accurate over time. With the use of an intelligent data tool, all the data needed by those who are accountable to drive upsell revenues, can be readily made available, leading to a more efficient customer engagements in general. Additionally, as the model gets smarter over time, it can generate recommendations for actions that will assist in scaling, and in prioritizing actions to make the team’s approach more strategic. In this video, Gaurav Bhattacharya, CEO at involve.ai, and Mary Poppen, the Chief Strategy and Customer Officer at Involve.ai, shared what can be accomplished with customer data when leveraging customer intelligence tools empowered by artificial intelligence. Watch this video to learn best practices in creating an upsell score, and how to drive upsell revenues using customer data. As a leader in customer intelligence solutions, involve.ai utilizes artificial intelligence modelling in the acquisition, analysis, and interpretation of the collected customer data. This helps Customer Success teams proactively increase upsell revenues, prevent churn and engage their customers in a timely and effective manner. To see how a Customer Intelligence software can help grow your upselling and increase your profitable growth, we recommend requesting a quick demo of involve.ai solution. 👍 Like, share, and subscribe for expert insights! 👉🏻 Whenever you’re ready...If you're an 𝘦𝘹𝘱𝘦𝘳𝘪𝘦𝘯𝘤𝘦𝘥 𝘦𝘹𝘦𝘤𝘶𝘵𝘪𝘷𝘦 𝘣𝘶𝘪𝘭𝘥𝘪𝘯𝘨 𝘢 𝘊𝘚𝘔 𝘱𝘳𝘢𝘤𝘵𝘪𝘤𝘦 𝘧𝘰𝘳 𝘵𝘩𝘦 𝘧𝘪𝘳𝘴𝘵 𝘵𝘪𝘮𝘦, there are three powerful ways I can help you fast-track success while avoiding common pitfalls: 1️⃣ 𝙎𝙩𝙚𝙖𝙡 𝙈𝙮 𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙎𝙪𝙘𝙘𝙚𝙨𝙨 𝙆𝙋𝙄 𝘾𝙝𝙚𝙖𝙩𝙨𝙝𝙚𝙚𝙩 Tracking the right KPIs is the key to driving your CSM team to higher performance. Get my Customer Success KPI Cheatsheet and learn how to focus on the metrics that actually move the needle—so you can scale smarter and accelerate revenue growth. Click here to download the workbook: 🔗 https://unlock.thecustomermethod.com/... 2️⃣ 𝙅𝙤𝙞𝙣 11,000+ 𝘽2𝘽 𝙀𝙭𝙚𝙘𝙪𝙩𝙞𝙫𝙚𝙨 𝙖𝙣𝙙 𝙇𝙚𝙖𝙙𝙚𝙧𝙨 Every week, I share strategic insights and practical tools to help you hit your quarterly goals faster while scaling your CS operations efficiently. Don’t navigate this alone - tap into a thriving community of leaders who are optimizing their CS strategies and driving serious impact. Click here to join: 🔗 https://unlock.thecustomermethod.com/... 3️⃣ 𝘽𝙪𝙞𝙡𝙙𝙞𝙣𝙜 𝙤𝙧 𝙇𝙚𝙖𝙙𝙞𝙣𝙜 𝙖 𝘾𝙎𝙈 𝙏𝙚𝙖𝙢 𝙛𝙤𝙧 𝙩𝙝𝙚 𝙁𝙞𝙧𝙨𝙩 𝙏𝙞𝙢𝙚? Building and running a customer success practice for the first time doesn’t have to feel like an uphill battle. With the right frameworks, you can achieve results faster than you think. I help experienced executives confidently build a proactive, high-performing CS team—without the guesswork and costly missteps of figuring it out alone. Click here to learn more: 🔗 https://unlock.thecustomermethod.com/... ◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️ Additional Resources: ⏬Download Infographic: Upsell Strategies Global Market Trends https://www.csmpractice.com/upsell-st... 🎥 Video: Driving Upsell Revenues Proactively by Customer Success https://bit.ly/37zBAtQ 📑 Blog: How To Increase Revenues With a Better Renewal Process https://www.csmpractice.com/how-to-in... 📑 Blog: Expansion Selling: A Proactive Data-Driven Strategy Framework https://www.csmpractice.com/expansion... 00:00 Intro 02:57 Time to Value 05:04 Measurable Criteria 06:58 Product Adoption 08:29 Support Volume 09:00 Referenceability 10:04 Actionable Insights 11:07 Customer Intelligence 14:03 Upsell Profile 17:13 AI Models 19:32 Other Uses 22:55 Digital Engagement 24:41 Personalization 25:48 Data Update