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Conference of the 28th of September. Speaker: Patrice Wellhoff In a changing and uncertain environment in which priorities can be reviewed according to the economic, health and social context, leading change is even more crucial than before. A large proportion of employees are worried about the future and any IT project can quickly be perceived as a threat to employment, or as an unnecessary investment, especially at middle management level. Having an agile and adapted change management method is all the more important. This session will present the main phases of effective change management and will give project managers the keys to ensure the continuous goodwill of their teams throughout the process and the project.