How Zappos Became an Evolutionary Organization | Zappos Stories скачать в хорошем качестве

How Zappos Became an Evolutionary Organization | Zappos Stories

For Cameron Guerrero, a lot has changed over his 11-year Zappos career. Guerrero joined the company as part of our Customer Loyalty Team. From there, he spent six years as a buyer, then as a liaison to our China office, followed by a training program manager. In 2018, he joined the Evolve Team to help with training and communications on a companywide initiative called Market Based Dynamics (MBD). This organizational framework enables teams to think and act like small, autonomous businesses. MBD is a stepping stone in Zappos’ journey towards long-term sustainability, also known as an “evolutionary organization.” Like Guerrero’s career, Zappos has evolved. What began as a company that only sells shoes has morphed into a service company that happens to sell footwear, clothing, handbags, and much more. In this episode of Zappos Stories, we video chat with Guerrero to learn more about Zappos’ approach to building an evolutionary organization, what it means for employees, and how it impacts our customers. “[CEO Tony Hsieh] always wanted to push the boundaries of what we could do with our business model,” says Guerrero. “This allows employees to push themselves, innovate, experiment, and try new things.” Evolutionary Organization Resources: Origin of Wealth - https://amzn.to/3e0YZSX Triumph of the City - https://amzn.to/3cCSKUL Scale - https://amzn.to/3dTlOrz Internal Markets - https://amzn.to/2z3HH8L The Lean Startup - https://amzn.to/2yR75i3 Subscribe to our YouTube channel: http://bit.ly/zappos_stories Read the Zappos Stories blog: http://bit.ly/zappos_stories_blog Want to learn more Zappos Evolve? evolve.zappos.biz What's Zappos? Learn about us: http://bit.ly/about_zappos Shop shoes, clothing & more: http://bit.ly/shop_zappos Go Beyond the Box: http://bit.ly/zappos_beyondthebox_blog Visiting Las Vegas? Tour our campus: http://bit.ly/zappos_tours Apply to our open positions: http://bit.ly/zappos_careers Don't forget! Follow Zappos on social media @zappos