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How to Build Resilient Teams

Resilience is a must-have for teams delivering projects in today’s disruptive and volatile world. So how do you build resiliency on teams? We discuss this with: Ray Jones, PMI-ACP, PMP, program manager, SMX Technology, San Antonio, Texas, USA: Jones discusses the new context for resilience in a more complex and ambiguous world, how project leaders can build team resiliency by leaning into a learning mindset, how he helped make a team more resilient by changing their work processes and environment, plus how a diversity of skills and perspectives makes for a more resilient team. Carlos Augusto Fernandes Filho, senior director for commercial aviation programs, Embraer, São José dos Campos, Brazil: Filho shares how resilience can help drive results in an organization and motivate teams, the skills he’s looking for to create—and develop—a resilient team, and how multidisciplinary, collaborative teams help build resilience.   Key Themes  [01:44] Resiliency’s role in a volatile, uncertain environment [03:33] Building resilience through experiential learning and empathy [08:55] How a diversity of skills boosts team resilience [12:21] The benefits of resiliency—and the pitfalls of lacking it [13:17] Creating teams with resilient members, plus how to help them further develop their resilience [17:37] How division within teams—and organizations—can hinder resilience [21:11] Looking to encourage team resilience? Create a culture of moving forward