Dynamic fields and process management in OTRS скачать в хорошем качестве

Dynamic fields and process management in OTRS

This video shows how OTRS can improve your whole business, as well as relationships with vendors and partners through the use of dynamic fields and automated workflows. It shows how: • you can store additional information, for example data from 3rd party providers, directly in the ticket. • you can integrate data from external databases. • the "On boarding“ example of a structured workflow with automated notifications can speed things up in your company. If you're interested in a demo for your team, contact OTRS Group at https://otrs.com/contact/.