TiPS Episode 26 0211 - Alarm Calls to 911: When “Automation” Burns the Minutes You Can’t Afford скачать в хорошем качестве

TiPS Episode 26 0211 - Alarm Calls to 911: When “Automation” Burns the Minutes You Can’t Afford

Ever answer the admin line, hear “This is Operator 48 from Best Alarmco…” and think, “Great… here we go again”? Alarms should be easy. They are structured, predictable, and formatted. Yet we still force them through phone calls and rigid IVRs that can waste the exact minutes we cannot afford to lose, especially when it is a verified panic, holdup, or active intrusion. In this episode, I break down why alarms are uniquely messy for both sides of the line, and why auditable does not equal faster and standardized does not equal better in the middle of an active event. Then we talk about the better path: structured alarm incident data delivered DIGITALLY in seconds, creating CAD incidents faster, reducing transcription errors, cutting phone congestion, and enabling two-way updates in the background without tying up call takers or alarm operators. Follow me on X: @Fletch911 TiPS Archive: 911tips.com My Blogs: Fletch.tv My Professional Services Site: Fletch911.com   REMEMBER  : NEW EPISODES are published each week on Monday, Wednesday, and Friday morning - usually around 8AM on"Fletch's LinkedIn page [   / fletch911   ] For Fletch's Blogs, see his Wordpress Site at [ http://Fletch.TV ] and you can follow him on Social Media (such as X) @Fletch911 (/episodeEndnote/setting/id/x.com/fletch911)     For NG911 Consulting Services - you can reach Fletch through Fletch 911, LLC at http://Fletch911.com