Unfiltered Stories | Reimaging Insurance: Co-creating the Future of Underwriting скачать в хорошем качестве

Unfiltered Stories | Reimaging Insurance: Co-creating the Future of Underwriting

In this HFS Unfiltered conversation, Krishnan Ethirajan, Chief Digital & AI Officer at Mosaic Insurance, and Selva Vaidiyanathan, Chief Business Officer – BFSI at WNS, join Saurabh Gupta to discuss how Mosaic and WNS are building a new model for insurance — one defined by trust, speed, and intelligence. From founding a capital-light hybrid insurer to scaling globally with AI-first operations, Mosaic’s journey is reshaping how underwriting works. Together, Mosaic and WNS show how “partnership with a purpose” drives innovation, agility, and real transformation across the insurance value chain. Key takeaways: • Culture of Trust: True innovation starts with partnership, not paperwork. • Clean-Sheet Design: With no legacy baggage, Mosaic built AI-ready, data-first operations from day one. • AI as a Force Multiplier: Automating underwriting, risk selection, and claims for faster, smarter decisions. • Operational Agility: A nimble, distributed model scaling to 7 offices and $1B+ in premiums. • Purposeful Partnership: WNS and Mosaic prove that transformation accelerates when both sides row in the same direction. Chapters: 00:00 – Introduction and Welcome 00:21 – Insurance Reimagined: Mosaic, WNS & the Underwriter’s Underwriter 00:59 – The Market Gap: Why Traditional Insurers and MGAs Were Failing 02:23 – “Eating Our Own Cooking”: Intelligent Capital & Specialty Risk 04:10 – Scaling Fast Without Compromising Underwriting Quality 05:34 – Culture Before Technology: Trust as the Foundation 07:19 – How Technology Enables Faster, Better Underwriting Decisions 08:24 – Partnerships with a Purpose: Choosing the Right Ecosystem 09:34 – Three Technology Pillars Driving Mosaic’s Growth 11:12 – Why Specialized Data Beats Generic AI Models 11:58 – Real-Time Transparency for Capital & Syndicate Partners 13:14 – How AI and Agentic Systems Will Shape Mosaic’s Future 14:23 – Moving from Gut Feel to Data-Driven Risk Selection 15:22 – Why Most Enterprises Fail with AI (and Why Mosaic Won’t) 17:00 – Closing: Thinking Bigger About the Future of Insurance