Reducing Staff Burnout: From Clinician to VP | Caitlin Summers-Motta скачать в хорошем качестве

Reducing Staff Burnout: From Clinician to VP | Caitlin Summers-Motta

Caitlin Summers, VP of Business Development at First Children's Services, shares how she transitioned from clinical mental health counselor to executive leadership—and why that journey taught her everything about preventing staff burnout. In this conversation, you'll learn: ✅ How to combat mental health stigma in your organization (even when staff are afraid to ask for help) ✅ The real reason behavioral health professionals leave the field—and what actually keeps them ✅ Why "mission-driven" isn't enough: practical strategies for supporting staff wellbeing ✅ How to stay connected to frontline work while leading at the executive level ✅ The adoption and mental health resources every child services organization should know This episode is perfect for HR leaders, operations directors, and executive directors managing behavioral health, child services, or educational programs who want to reduce turnover and build sustainable organizational culture. ⏱️ TIMESTAMPS: 0:00 - Introduction: The 5:30 AM Routine & Why Self-Care Matters for Leaders 2:15 - Caitlin's Journey: From Clinical Mental Health Counselor to VP of Business Development 6:07 - Why She Chose Behavioral Health & Education: "Filling Your Bucket" in Mission-Driven Work 8:12 - How Parenting Changed Her Perspective on Adoption & Mental Health Services 11:50 - The Stigma Around Adoption: Why We Need to Normalize These Conversations 13:31 - Seasonal Affective Disorder & Mental Health: Why It's Okay to Say "Today's Not a Good Day" 16:07 - Staying Mission-Connected While Leading at the Executive Level 17:34 - First Children's Services: Autism Clinics, School Refusal Programs & Private Schools 18:02 - The Workforce Crisis: Why People Aren't Entering Behavioral Health & Education 19:16 - Bridge Program Launch: Supporting Students with Level 2-3 Autism Diagnoses 20:08 - How to Get the Word Out: Collaboration Over Competition in Healthcare & Education 22:57 - Why Are People Still Afraid to Ask for Help? Breaking Down Mental Health Barriers 25:14 - The Black Cloud Analogy: Encouraging People to See What's on the Other Side 26:18 - AI & Mental Health: Should We Be Using ChatGPT for Support? 28:32 - What Caitlin Wishes Someone Told Her About Mission-Driven Leadership 30:20 - Busting the Myth: You Can Be a Great Parent AND a Great Professional 31:03 - Call to Action & Closing 📊 KEY TAKEAWAYS: First Children's Services operates autism clinics, private schools, and school refusal programs across New Jersey and Pennsylvania, serving youth and families in pediatric behavioral health The workforce crisis is real: not enough professionals are entering behavioral health and education, leading to significant waitlists and service gaps Mental health stigma persists despite increased awareness post-Covid—leaders must normalize asking for help and create psychologically safe workplaces Collaboration over competition: Organizations should partner and share resources rather than compete for limited community attention Staff retention starts with acknowledging the hard days: "The really tough days are going to be really tough—don't leave the field, find a buddy" Parents and professionals struggle with similar challenges: checking in on yourself first (the oxygen mask principle) is essential for sustainable impact 👤 ABOUT CAITLIN SUMMERS: Caitlin Summers serves as Vice President of Business Development at First Children's Services, where she's spent nearly 10 years growing from Clinical Administrator to executive leadership. With a master's in clinical mental health and specialized certification in adoption counseling, Caitlin oversees program development, community partnerships, and strategic growth across New Jersey and Pennsylvania. Her lived experience as a parent of three—including personal connection to adoption—deeply informs her approach to serving underserved families and youth in behavioral health and education. Follow Caitlin on LinkedIn:   / caitlin-summers-motta-lpc   First Children's Services Website: https://firstchildrensservices.com 🎙️ ABOUT HART & HUSTLE: Hart & Hustle brings you weekly conversations with mission-driven leaders solving real problems in healthcare, education, and community services. Every Tuesday, hosts Keenan Hart and Efrain sit down with executives, operations directors, and innovators to uncover practical strategies you can implement in your organization. Subscribe for weekly insights on leadership, operations, and scaling mission impact. 🔗 CONNECT WITH US: FRANSiS™ Website: https://fransis.com LinkedIn:   / %f0%9f%a6%8dkeenan-hart%f0%9f%92%9c-65419811a