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Subscribe to our newsletter: https://tourismainetwork.substack.com/ Did you know we offer a free AI Minute Snippet for your organization's newsletter? Give your members valuable AI insights without adding work for your team. Partner with us to add high-quality, thought-provoking AI content to your newsletter - for free! Book a call to learn more! https://www.vbt.io/BookingCalendar/15... What does it actually look like when a DMO starts preparing for AI adoption? In this episode, Peter Pilarski walks Gerardo Corro, Executive Director of Tourism New Westminster, through a live AI readiness assessment. Gerardo shares his team's real tech stack, pain points, data gaps, and organizational challenges as a 2.5-person team doing the work of 40. This is Part 3 of our AI Adoption for DMOs series, and the conversation gets practical fast: from disconnected file systems and reporting bottlenecks to the question every small destination needs to answer before touching a single AI tool. Chapter Timestamps: 00:00 - Intro & Series Recap 01:15 - Meet Gerardo Corro, Tourism New Westminster 02:55 - Peter on Job Loss vs. Job Restructuring 03:54 - Team Structure & Responsibilities 06:15 - The Hidden Admin Burden 08:27 - Current Tech Stack Breakdown 10:30 - Website, CRM, Accounting Tools 13:23 - Integration Gaps & Limitations 14:11 - Why AI Strategy Starts with Existing Tools 15:44 - Biggest Pain Points: Reporting & Email 17:13 - What Falls Through the Cracks 21:35 - Marketing Process & Content Creation 26:37 - Data Collection & Visitor Insights 33:47 - Organizational Readiness & File Systems 39:24 - Team Sentiment on AI 40:10 - The Magic Wand Question 42:35 - TAIN's AI Adoption Process Explained Listen on Spotify: https://open.spotify.com/episode/3uVw... Read the full blog: https://tourismainetwork.com/from-str... Follow Tourism AI Network Instagram: / tourismainetwork X (Twitter): https://x.com/TourismAINet Facebook: / tourismainetwork LinkedIn: / tourism-ai-network Website: https://tourismainetwork.com This podcast was recorded using Riverside.FM – the platform we trust for studio-quality remote recordings. With local tracks, HD video, and easy guest access, Riverside makes it simple to create pro-level podcasts from anywhere. Want to launch your own? Try Riverside here: https://riverside.sjv.io/Z64Y71 #AIinTourism #DMO #DestinationMarketing #AIAdoption #TourismTech #AIReadiness #SmallTeam #TourismStrategy