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What if healthcare doesn’t have a measurement problem — but a meaning problem? In this episode of Healthcare Algorhythm, Dr. William Strimel sits down with Dr. David Wild — anesthesiologist, physician executive, Chief Clinical Officer of Essential Anesthesia Management, and founder of Lumeta Health — for a wide-ranging conversation about how healthcare systems measure performance, build trust, and where technology actually moves the needle. They explore: • Why many healthcare metrics fail to reflect real patient outcomes • How process measures like “length of stay” and “third next available appointment” can distort behavior • The difference between measuring activity and measuring impact • How operational signals — billing clarity, cleanliness, navigation — shape patient trust • Why revenue cycle discipline may be one of the most overlooked drivers of patient loyalty • The evolving role of AI and agentic tools in perioperative care • How point-of-care ultrasound transformed anesthesiology • What it really takes to implement technology inside complex health systems This is not a conversation about satisfaction surveys. It’s a discussion about execution, alignment, and how small operational details influence whether patients engage — and return. If you lead, operate, build, or invest in healthcare, this episode offers a grounded look at what actually works. #HealthcareLeadership #HealthcareOperations #PatientExperience #PhysicianExecutive #HealthTech #AIinHealthcare #CareDelivery #HealthcareInnovation #RevenueCycle #HealthSystems