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Welcome to The Connection: Where Tech Meets Humanity in Healthcare podcast, brought to you by RLDatix. In this insightful live episode from Patient Safety Congress in Manchester, Liz Jones and Darren Kilroy tackle one of healthcare's most critical challenges: improving productivity whilst maintaining and enhancing patient safety. Following RLDatix's groundbreaking research with NHS England on consultant job planning, they explore why the answers lie not just in data, but in combining quantitative evidence with qualitative clinical insight. What You'll Learn: Why NHS productivity problems aren't about part-time working, but about how clinical work has fundamentally changed How combining data with clinical insight reveals what to do next, not just what happened The power of five-minute proactive interventions in preventing hours of reactive investigation Why small actions like reading a falls policy can prevent patient harm and massive downstream admin burden How technology can give teams the ability to see danger before it strikes, even when circumstances can't change The critical importance of cross-disciplinary collaboration between finance, clinical and risk teams Why productivity, patient safety and quality are everyone's responsibility This conversation reveals how clinical complexity has increased, how senior clinicians' time is being consumed by necessary but non-elective activities, and most importantly, how small technological interventions can fundamentally shift healthcare from reactive investigation to proactive prevention. Liz Jones serves as Chief Customer Officer at RLDatix, bringing extensive healthcare transformation experience. Darren Kilroy, Medical Director at RLDatix and former NHS consultant, combines clinical expertise with data-driven improvement to drive meaningful change across healthcare systems. 👉 At RLDatix, we understand that health and care is a complex landscape where technology must work hand-in-hand with human expertise. In our podcast, we explore how our commitment to safety and operational efficiency can improve the daily experiences of health and care professionals whilst keeping patient safety at the core of everything we do. 🎉 To find out more, visit rldatix.com 🏥 Episode Resources Liz Jones on LinkedIn: / liz-jones-4103b029 Darren Kilroy on LinkedIn: https://www.linkedin.com/in/darren-ki... RLDatix Website: https://rldatix.com/en-nam/ NHS England Patient Safety Website: https://www.england.nhs.uk/ How Team Job Planning Can Improve Clinical Services: https://www.rldatix.com/en-uki/resour... Chapters [00:00] Intro: Preventing Patient Falls Through Proactive Technology [02:00] The Evolution of Healthcare Productivity and Patient Safety [07:01] Transforming Outpatient Care with Ambient Technology [09:46] Understanding NHS Job Planning Data and Workforce Trends [14:01] Data Democratization: Empowering Healthcare Teams [17:08] Breaking Down Silos Between Finance and Clinical Teams [21:13] Making Job Planning More Than Just Compliance [24:35] Small Interventions, Big Impact: Technology-Enabled Risk Prevention [26:46] Key Takeaways: Everyone's Role in Healthcare Quality and Safety