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Our Harm Free Care Panel is a hugely important way of ensuring a safe and high quality of care for our patients. Led by Bridget Lees, Executive Chief Nurse of UHMBT, and including matrons, senior nurses and ward managers, issues can be raised, training needs can be identified, problems can be solved, plans can be made, support can be given at ward level and the team can ensure that procedures are being followed. Clinical data is explored to identify any issues and take action. The Executive Chief Nurse (ECN) Walkabout is highly visible and colleagues working in clinical areas have an opportunity to chat with the team, raise any concerns and give feedback. Bridget Lees, Executive Chief Nurse for UHMBT, said: "I set up the Harm Free Care Panel so that we would have a space in terms of being able to discuss our clinical practice, our learning and continuous improvement, particularly in nursing and allied health professions. "As the chief nurse, it’s really important that I listen and understand what is happening in our clinical practice. We can discuss the most recent evidence base in terms of how we deliver improvements and hopefully it creates that environment of continuous improvement. “The benefits for our patients are that nobody wants to be in hospital; people want to be at home with the people that matter to them. We want to deliver the best care, reduce unwanted variation, but most importantly of all, be able to influence that in terms of patients and their experience. It means people aren’t in our care longer than they need to be, and also in terms of our practice, we know that when we deliver best practice we can reduce variation and that is really important for our registration. “Colleagues come into the profession because they want to do the right thing and the most important thing around this is to talk about what our patients want. We can start to be innovative and deliver the right care every time - we need to work with our patients and families in order to improve what we do. Every one of us has an important part to play in terms of continuous improvement and I think that creates real joy and better places to work. “What I’ve been blown away by in terms of the work we’re been doing, is the enthusiasm from colleagues and the willingness to look at practice and to be involved, and also to lead. It’s the people that are undertaking a job that can make a difference to the people we serve. The most important thing for Morecambe Bay is that it has been a difficult year with lots of people assessing us and yet what I see is a pride in the organisation and we are now starting to talk about what we do well. I am really proud and everyone should be really proud of what we are doing, so thank you to everyone who is involved. What we need to do now is continue on this journey.”