"Leading from the Front: Humility, Resilience & Staff Well-Being in Crisiswith Steve Doherty" скачать в хорошем качестве

"Leading from the Front: Humility, Resilience & Staff Well-Being in Crisiswith Steve Doherty"

"In this episode, I sit down with Steve Doherty, Executive Director of Youth Without Shelter, to explore what leading well-being truly means in high-impact, high-pressure environments. Youth Without Shelter has been serving young people aged 16 to 24 for nearly 40 years, focusing on mental health, addiction recovery, housing, and life skills. Steve shares how supporting youth begins with supporting staff—recognizing the impact of vicarious trauma and ensuring team members are equipped emotionally and psychologically to do their best work. We talk about leading during crisis, particularly through COVID-19, when Steve and his leadership team worked on the front lines, covered shifts, and held transparent bi-weekly town halls to foster connection and trust. His philosophy is simple but powerful: lead from the front, practice humility, and build strong relationships rooted in honesty. Steve also emphasizes the importance of appreciation, resilience, and developing a robust psychological training framework for staff—because well-being is not accidental, it is intentional. This conversation reflects the heart of Capillary’s holistic education—where leadership, emotional health, accountability, and humanity intersect to create environments where people can truly thrive."