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Summary The conversation delves into the philanthropic work and responsibilities of the speaker, her choice of oncology as a specialty, the role of compassion in oncology, touching patient stories, challenges in delivering difficult information, the evolution of compassion in healthcare, the role of love in healthcare, and caring for patients as whole individuals. The conversation delves into the importance of compassion in medicine, the challenges of balancing business and compassion, and practical tips for compassionate care. It also explores the impact of compassionate care on patient outcomes and the fulfillment and purpose in medicine. Takeaways Compassion in healthcare The importance of understanding patients as whole individuals Compassion-based skills in medicine The impact of compassionate care on patient outcomes Details Introduction: In the world of medicine, compassion plays a crucial role, especially in oncology, where patients face daunting diagnoses. In this engaging podcast episode, Dr. Sandra Schnall, a retired medical oncologist and hematologist, shares her experiences and insights on the importance of compassionate care in her field. Her stories highlight the profound impact a healthcare professional can have on patients' lives. Main Content: The Journey of a Compassionate Oncologist Dr. Sandra Schnall retired two years ago after a rewarding career as a medical oncologist and hematologist at Bryn Mawr. Since her retirement, she has continued to serve the community through philanthropic efforts and medical work for the uninsured. Her commitment to helping others extends beyond her professional life, as she dedicates time to various charitable causes, including feeding the homeless and supporting local cancer patients through the Kevin Kane Foundation. Understanding the Role of Compassion in Healthcare The primary focus of this podcast series is to explore the theme of compassion in healthcare. Dr. Schnall describes how crucial it is for oncologists to connect with their patients on a human level. She emphasizes that delivering a cancer diagnosis requires sensitivity and understanding. Compassion involves not just providing medical information but also taking the time to listen, understand, and support patients and their families through difficult times. Stories That Leave a Mark Dr. Schnall shares several poignant stories that illustrate the impact of compassionate care. One particularly heartwarming example involves a woman with leukemia who wished to attend her daughter’s wedding. Despite the hospital's restrictions, Dr. Schnall and her team went above and beyond to make this wish come true. They arranged for the patient to attend the wedding, allowing her to experience a significant life moment with her family. Another inspiring story features an 18-year-old girl with leukemia who was initially judged based on her life circumstances. Dr. Schnall fought for her treatment and eventually helped her achieve remission. Years later, they remain in touch, demonstrating the lasting connections formed through compassionate care. Challenges in Delivering Difficult News Throughout her career, Dr. Schnall faced challenges in communicating difficult news to patients. She highlights the importance of being honest while also providing support. Understanding that each patient has a unique background and story is essential in tailoring the message and offering hope. Conclusion: Key Takeaways Dr. Sandra Schnall's insights into the role of compassion in oncology underscore the necessity of treating patients as whole individuals rather than mere cases. Her stories exemplify how small acts of kindness and understanding can significantly impact patients and their families. In a world increasingly driven by technology, maintaining the human connection in healthcare is vital. Chapters 00:00 Introduction to Dr. Sandra Schnall 00:58 Dr. Schnall's Journey in Oncology 04:04 The Role of Compassion in Oncology 06:07 Touching Patient Stories 11:06 The Evolution of Patient Care 14:00 Challenges in Delivering Difficult News 20:09 The Importance of Emotional Connection 25:04 Teaching Compassion in Medicine 32:05 The Shift in Medical Education 34:21 AI and the Future of Patient Care 35:56 Lessons from Compassionate Mentorship 38:07 Understanding Patient Backgrounds 41:22 The Importance of Purpose in Medicine 45:37 Navigating the Business of Healthcare 51:23 Balancing Career and Family Life 55:15 Rapd Five Qs - Compassion and Healing 58:28 Practical Tips for New Physicians