Session 10 - Quality Management and Control скачать в хорошем качестве

Session 10 - Quality Management and Control

In this comprehensive video, we delve into the world of quality management and its significance in operations and supply chains. We start by exploring the fundamental concepts and definitions of quality, quality management, quality control, and quality assurance. Discover the different dimensions of quality and why it is crucial for operations and supply chain success. We delve into Total Quality Management (TQM) and its seven core principles, providing insights into how organizations can foster a culture of continuous improvement. Learn about Six Sigma, the GAP model, and the philosophy behind ISO 9000, understanding their methodologies for achieving quality excellence. Lastly, we discuss the challenges and important considerations in managing quality across the supply chain. Join us as we unravel the complexities of quality management and its impact on operational excellence and customer satisfaction.