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Full show notes at https://www.LearningLeader.com Sign up for my free weekly newsletter "Mindful Monday," read by tens of thousands of leaders pursuing excellence here: https://ryanhawk.kit.com/profile/posts Ryan Petersen is the founder and CEO of Flexport, a global logistics company that uses technology to simplify international shipping and trade. He gained widespread recognition for his "tweet storm that saved Christmas" when he rented a boat to investigate port inefficiencies during the 2021 supply chain crisis, leading to same-day policy changes. Petersen is known for his action-oriented leadership style and has built Flexport into a multi-billion-dollar company that ships cargo to and from 147 countries worldwide. WHO AM I? I’m Ryan Hawk, a writer, podcaster, advisor, and teacher. My favorite thing to do is have a deep, long-form conversation with a thoughtful person. Fortunately, I get to do that often on my podcast, The Learning Leader Show. I created The Learning Leader Show in 2015 as a way to follow my curiosity about leadership and excellence with great rigor. It has since been listened to by millions of people in more than 150 countries. 00:00 Episode Trailer 00:51 - The Tweetstorm That Saved Christmas 01:32 - Investigating the Port Crisis 03:24 - Uncovering the Root Causes 05:34 - The Immediate Impact of the Viral Tweetstorm 06:32 - Leadership Philosophy & a Bias for Action 08:52 - The Daily Life of Ryan Petersen 17:12 - The Importance of Writing and Communication 20:42 - Core Values & Company Culture 33:31 - Leadership Transitions at Flexport 36:44 - Operational Rigor and Lean Principles 38:44 - The Value of Poise in Leadership 41:54 - Building Accountability Through a CEO Group 43:48 - Simplifying Global Commerce 50:28 - Balancing Work and Family Life 53:47 - Advice for Aspiring Leaders 57:35 - The Power of Networking and Learning