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Prompting AI ChatBots for Legal Professionals

This session, presented by Sateesh Nori and Brittany Armstrong of Just-Tech, focused on prompting AI chatbots for legal professionals. They introduced the TROK framework (Task, Role, Output, Knowledge base) as a practical guide for effective legal prompting, stressing that because AI predicts language based on patterns, precision in prompting is essential for getting accurate and reliable results. The framework helps legal users define the AI's action (Task), assign a persona (Role), specify format and tone (Output), and limit the AI's information source (Knowledge base using RAG), while emphasizing best practices like iterating, verifying AI outputs, and strictly protecting client confidentiality by avoiding uploading sensitive data to public platforms.