Colin Bryar on the Practice of Amazon's Weekly Business Review скачать в хорошем качестве

Colin Bryar on the Practice of Amazon's Weekly Business Review

Colin Bryar joined Amazon really early in its life and spent twelve years as part of Amazon's senior leadership team. For two of those years he was 'Technical Assistant' to Jeff Bezos, as known as 'Jeff's shadow', during which he spent each day attending meetings, traveling with, and discussing business and life with Jeff. After Amazon, he and his family relocated to Singapore for two years where Colin served as Chief Operating Officer of e-commerce company RedMart, which was subsequently sold to Alibaba. Along with his ex-Amazonian colleague Bill Carr, Colin is co-author of Working Backwards, a book on an insider's look at how Amazon works. Bill and Colin are co-founders of Working Backwards LLC, where they coach executives at both large and early-stage companies on how to implement the management practices developed at Amazon. This podcast is a REALLY deep dive into the practice of the Amazon Weekly Business Review, which remains to this day one of Amazon's secret operating weapons, and a big part of what makes for a great operator. 00:00:00 Introduction 00:01:31 Colin's Background 00:04:39 Joining Amazon 00:07:42 The Data Situation in Early Amazon 00:10:09 Being Jeff Bezos's Shadow 00:12:50 Living in Singapore 00:14:38 Writing Working Backwards with Bill Carr 00:17:08 The History of the Weekly Business Review 00:22:30 How the Amazon WBR is different 00:25:15 Customer Experience Metrics vs Business Metrics 00:27:43 Controllable Input Metrics vs Output Metrics 00:37:36 What a Typical WBR Looks Like 00:42:08 Why Glancing at Metrics is Important 00:43:53 What kinds of discussions should you have in the WBR? 00:46:14 Understanding Variation 00:51:02 Stories About Controllable Input Metrics 00:59:41 Applying the WBR to internal business functions 01:01:42 Introducing the WBR to a New Company 01:09:51 Applying the WBR to New Products 01:16:27 Not Using Surveys as Primary Research on Customers 01:20:36 What Makes for a Good Operator? 01:22:05 Operating Cadence 01:24:14 What Colin Wishes All Operators Knew Tomorrow 01:25:28 What You'd Wish You'd Known 01:27:58 Would Many of These Lessons Apply to Early Stage Startups? Working Backwards, book:   / 53138083   Working Backwards https://www.workingbackwards.com/ Commoncog summary of Working Backwards: https://commoncog.com/working-backwards/