What Clients Really Want From Their Accountant (And It’s Not Just the Numbers) скачать в хорошем качестве

What Clients Really Want From Their Accountant (And It’s Not Just the Numbers)

What Clients Really Want (That AI Can’t Deliver) In this powerful keynote clip, Carlos M. Garcia, sales communication expert and coach, challenges accounting professionals to rethink their value in a world rapidly shaped by AI. As automation takes over the tasks accountants have traditionally charged for, Carlos shares how to shift from transactional to transformational communication, helping your clients feel calm, clear, and confident — not confused or anxious. You’ll learn how to embrace your most irreplaceable skill: human connection. 🧠 What You’ll Learn in This Video: How AI is disrupting traditional billing models What clients actually want (in their own words) The biggest risk for accountants today (and it’s not tech) How to respond to misinformed clients confidently Language shifts that move you from vendor to trusted advisor How to use feeling-based messaging to strengthen loyalty ⏱️ Timestamps: 00:00 – AI Is Disrupting the Work Accountants Charge For 01:10 – Staying Human in a World of Automation 02:56 – Fighting TikTok Tax Advice: Threat or Opportunity? 04:30 – Why Asking Questions = Regaining Control 05:45 – Managing "End of the World" Energy 07:05 – What Clients Care About 09:00 – From Transactional to Transformational Language 📩 Want Carlos to speak at your event or train your team? Email: carlos@exceedsalestraining.com 👍 Like this video if it helped 🔔 Subscribe for weekly communication and sales insights 💬 Comment below: What’s one thing you’ll start saying differently?