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Dawn discusses the challenge of getting colleagues and stakeholders to meet deadlines and complete tasks when you have no formal authority over them, such as within project teams or across departments and regions. She explains that resistance often comes from competing priorities and from social threats described by the SCARF model, especially status and autonomy. When asking someone more senior, she suggests acknowledging their authority and reframing your request as seeking guidance or advice to bridge the status gap. With peers, she advises respecting their autonomy by inviting collaboration. Offering options with a recommendation, and breaking big requests into small asks that can be done quickly get better results. She emphasises that influencing ultimately depends on building trust and a positive working relationship before making requests. 00:00 Influence Without Authority 01:16 Why Facts Aren’t Enough 01:43 Resistance and SCARF 01:50 Bridge the Status Gap 02:32 Respect Autonomy With Peers 02:55 Make the Ask Easy 03:13 Relationships Build Influence 03:45 Wrap Up