Customer Relationship Management : EXPLAINED скачать в хорошем качестве

Customer Relationship Management : EXPLAINED

💡Missed something in the video? Don't worry, the full notes are here: https://thinkeduca.com/ Inquiries: [email protected] Welcome to our Leaders Talk, where we dive deep into the world of Customer Relationship Management (CRM). In today's competitive business landscape, fostering strong customer relationships is key to success, and that's exactly what we'll explore in this video! Get free notes - https://2954957277301.gumroad.com/l/L... 🔍 What You'll Discover: The Fundamentals of Customer Relationship Management Proven strategies to enhance customer loyalty. Cutting-edge CRM tools and software recommendations Real-life case studies showcasing CRM success stories Tips for effective customer communication and engagement 📈 Why CRM Matters: Effective Customer Relationship Management is the backbone of any thriving business. It not only helps you understand your customers better but also allows you to provide personalized experiences, resulting in increased customer satisfaction, loyalty, and ultimately, business growth. 🌟 Who Should Watch: Whether you're a business owner, marketer, sales professional, or simply someone interested in improving customer relationships, this video is for you. We'll provide insights and actionable tips suitable for both beginners and CRM experts. 💡 Stay Connected: Don't forget to subscribe to our channel and hit the notification bell so you won't miss any of our valuable content on CRM and business strategy. 🔗 Additional Resources: Looking for more in-depth information on CRM? Visit our website [Website Link] for articles, guides, and downloadable resources to help you excel in Customer Relationship Management. Join us on this journey to becoming a CRM master! Watch the video now and start building stronger, long-lasting customer relationships. 0:00 Introduction 0:02 Customer Relationship Management (CRM) 0:25 The Concept of CRM 0:47 Operational CRM 2:00 Analytical CRM 3:07 Collaborative CRM (Strategic CRM) 4:19 Simplify Marketing and Sales Processes 4:35 Make Call Centers More Efficient 4:56 Provide Better Customer Service 6:27 Better Segmentation 6:43 Minimizes Costs 6:57 Enhance Corporate Image 7:13 Increase Business Growth 7:31 Control Customer Defection Rate 8:03 Training 8:17 Eliminates Human Element 8:28 Third-Party Access 8:40 Technical Support 9:07 Building Strong Customer Relationships 9:22 Data-Driven Decision Making 9:38 Efficiency and Productivity 9:53 Customer Satisfaction 10:08 Effective Marketing and Sales 10:24 Business Growth and Profitability 10:40 Competitive Advantage 10:54 Conclusion